The MacDonald's has got very good meals, for no money. The products are not perfect, but what can you expect for just a few dollars.
Question: What do you think about the service?
The service is like working in a factory, they are not friendly at all, they just want to get as many as possible custumers in a short time.
Question: Do you have some positive experiences of the visit to the Mc Donalds?
Yes, I did. Ones I complained about my burger which was cold. The girl behind the desk didn't know what to do, so she called the manager. He directly gave me a new burger, for free.
Question: Do you have some negative experiences of the visit to the Mc Donalds?
The fries aren't as good a they could be. Sometimes they are cold and they put way to much salt on it. I think they do that so I thirsty and by something to drink.
Question: What is typical for Mc Donald’s, what is the difference with other fast food restaurants?
I don't think there are many differences between a Mac or a Burger King. Fastfood is everywhere the same.
Question: Would you like to change or add something to Mc Donald’s?
They could change the fries.
Question: Do you think advertising has an influence on your behavior?
Yes, I do think so. Advertising is the reason I am eating here.
Question: What do you think Mac Donalds needs to improve to get more costumers?
I think it's a fault of the managers that the service is not good. If they hire better people, there would be more satisfied costumers, so they would come back faster.
Female
Age: 21
Weight: 60>x<
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