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Thursday, August 11, 2005

Burger King or Mac Donalds?
I remember a similar thread on this subject but please consider this for the front page news regarding Burger King and Mac Donalds. Not long back I visited a Burger King and waited so long for service I ended up walking away. It was a Bank Holiday weekend and they had like two members of staff serving with a whole queue of people waiting. I ended up trying to message them on their website and then had to phone so I would imagine most people wouldnt have bothered to even complain but I did. About a week later I get an apology letter from Burger King and two vouchers for BK Meals. OK I think thats cool of them and they are forgiven. This was relating to the service at their motorway service station near Keele.Three weeks later I pull over at the Frankley Services at Junction three just outside Birmingham where Im like starving hungry and anything will do. What do I find but another slovenly sloppy service establishment and two people working there. This cannot possibly be classed as fast food its a joke. This time I just headed out and into Birmingham where I reluctantly stopped at Mc Donalds. I used the drive through and ordered a big mac meal and a chicken something for my partner and coffee and a milk shake and was told to drive to the next window where the food was already ready in like 45 seconds flat.I really dont like Mc Donalds but that is so impressive. Burger King got better burgers but not better fries and most of their other food is better too but the service is so bad it looks like an amateur against the way Mc Donalds operate. Burger King really got to do something to get its act together its just a joke on service.Anyone else had similar problems with Burger King?